Integrated Information System for touristic services

Integrated Information System for touristic services

The integrated information system etour aims at collecting, organizing, managing, distributing and selling services of a touristic enterprise and distribute them in real time by usage of internet.

The functions and features of etour fulfill both requirements of outgoing & incoming.

The etour on-line system collects, organizes, manages, promotes & distributes touristic services including :

  • Booking accommodation - accommodation (hotels, resorts, bungalows, etc).
  • Booking airline seats (charter & scheduled flights) and issuing tickets.
  • Organizing excursions and booking process (excursions).
  • Booking standard touristic packages (scheduled packages & custom made packages) and offers.
  • Booking & issuing tickets - Ticketing (buses, ferries, trains, etc.).
  • Car Rentals (rent-a-car).
  • Transportation to and from the airport, port, etc. (transfers).
  • Bus leasing and management of seats.
  • Cruises as a package of compined services.
  • Professional & individual trips.
  • Special interest trips and conferences.
  • Managing alternative forms of tourism (winter, educational, mountaineering etc.).
  • The system provides availability and costing information for the services that manages.
  • The system's users are able to make reservations for the services provided be the system.
  • As long as there is availability of a service, the user receives a direct confirmation of the booking, as a result the toilsome procedures of telephone contacts, messaging and faxing are avoided.
  • The system undertakes issuing the travel documents, vouchers, tickets, etc.
  • Moreover, there is a capability of exporting many aggregate reports that can provide a total overview of the reservations, the remaining assets and the accounting information.
  • Last but not least, the system provides to the system's users and administrators the ability to exchange messages.
  • The etour system has the possibility to link (interface) with private booking systems (hotels', ferries', airplanes', etc.) as well as with accounting systems and business management packages & ERP (LogicDis, Atlantis Altec, etc.).

New Application 'Package Deals'

The integrated information system etour in cooperation with WebHotelier and third-party reservation systems (air tickets, ferry tickets, etc.) are providing a new service to create online and potentially a real dynamic package (Dynamic Packaging).

Dynamic packages are provided by the application called «Package Deals» (www.packagedeals.gr) which is available both in B2C environment (Business To Consumer) for individual customers and internet users and in B2B environment (Business To Business) for partners and corporate clients.

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Three are the levels that the systems offers its services :

  • As a selling system for the owner of the system (provider) to sell the travel services to the customers - final users of the internet (B2C).
  • Among many tourist enterprises, as a Business to Business (B2B) activity, (multiple service suppliers, travel agents and providers).
  • As an internal reservation system, in order to organize and manage the company's touristic services (intranet).
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The system etour applies to :

  • Touristic / travel agencies.
  • Tour operators, hotel chains, etc.
  • Tourist portals that handle and manage on-line & real time bookings of tourist enterprises.
  • Entities and organizations that provide package tour services such as Municipal, Prefectural and Regional tourist enterprices.
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